Privacy Policy
Last Updated: January 2025
Introduction
At Kofen Chang Real Estate, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or contact us through our forms.
Information We Collect
When you submit a contact form or inquiry, we collect the following information:
- Your full name
- Email address
- Phone number (optional)
- Your message or inquiry details
- Communication preferences (email, phone, text)
- Technical information such as IP address and browser type for security purposes
How We Use Your Information
We use your information solely for the following purposes:
- To respond to your inquiries and provide requested information
- To provide real estate services and property information
- To communicate with you via your preferred contact method
- To improve our services and website experience
Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your information is only accessible to Kofen Chang and is used exclusively to respond to your inquiries and provide real estate services.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. All form submissions are processed securely, and your data is stored in a protected database.
Your Rights
You have the following rights regarding your personal information:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of marketing communications at any time
Cookies and Tracking
Our website uses essential cookies to maintain your language preference and ensure proper functionality. We do not use tracking cookies for advertising purposes.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. The 'Last Updated' date at the top of this page indicates when the policy was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.